The Making of Centretek
A Collective Effort Driven by Culture
Over 15 years ago, President and Founder Jay Miller, along with his longtime friend Jose Maldonado, set out to establish a boutique consulting firm focused on customer experiences and employee fulfillment. Their vision revolved around a concept that “Everyone interacts with someone,” and in many cases, it is via some form of technology. As such, Centretek was launched to provide services focused on that interaction, whether it is with employees, the public, patients, customers, partners, vendors, family, constituents, or whether it is via an application, a website, social networks, smartphones, cloud based networks, etc. Centretek’s driving focus is, and has been, that interaction.
Tied to Local Roots
With an emphasis on our client’s business and customers, and surrounded by a staff of incredibly creative, innovative, experienced individuals – Centretek has been able to thrive since its inception and has adapted to new market trends and digital concepts over the years.
Jay & Jose decided to base the company in the historic section of Ellicott City, Maryland due to its rich history, local flare and back to basics “main street” culture. Not to mention the town's several pubs that are in walking distance.
Committed to National Reach
We live in a world that depends and thrives on the ability of companies to enhance and manage the interaction people have with their products and services to satisfy their business and personal needs. Centretek has been focused on providing digital services that innovate and inspire, that allow our customers to exploit those interactions through the use of digital awareness. Our continued commitment to quality, trust, honesty and our team’s customer-centric focus have allowed us to assemble an impressive list of clients, from the highest ranked national hospitals and medical systems, government agencies, and major retailers, to several local not-for-profit organizations.
Core Principles for an Established Esteem
This has been primarily possible by sticking to our core principles: to provide best-in-class service, people, and products in an open, honest and humble (yes humble) way. This simple idea of building and fostering a culture of people who are awesome at what they do, along with their ability to quickly adapt, inspire and embrace change, would ultimately shape the company into what it is today. Over the years, we have witnessed the convergence between technology and marketing, and as such, Centretek has developed a premier full service digital agency that is now established as a nationally known presence in the digital agency arena.