Systems & Infrastructure

Approach

Centretek is a full service provider of quality Information Technology systems, network, and infrastructure services - from designing a roadmap, to implementation through comprehensive support maintenance. Whether your organization is a startup, or a mature company getting ready to take that next step, Centretek has the experience, the processes and most importantly the talented professionals to make your next infrastructure project a success.

Our talented team of consultants, engineers, and technicians have been providing systems and networking solutions since the early days of the World Wide Web. Our projects range from automating small to medium sized businesses, to massive migrations for thousands of users.

 

Capabilities

We offer a full suite of IT services that include:

  • Virtualization and Server Consolidation
  • Cloud Computing
  • Storage Management Solutions (On-Demand Recovery)
  • Network Architecture and Design
  • Network Operations and Maintenance
  • Network and System Administration
  • Network Security, Certification and Accreditation
  • Mobile Communication integration & management(BYOD)
  • Call Center/Help Desk
  • Microsoft, MAC, Open Source Solutions
  • Migrations and Upgrades
  • Business Continuity / Disaster Recovery
  • IT Planning and Strategies
  • IT Governance, Implementing Industry Standards (ITIL, ISO 9000, CMMI, PMBOK, HIPPA)
  • Implementing and Managing Business Technology Solutions

 

ServiceNow

ServiceNow has become a leading ITSM solution, providing a comprehensive suite of tools to optimize ITIL Frameworks and effectively deliver the highest level of support for organizations both large and small. We offer a full range of ServiceNow services to support IT Service Management solutions, including:

  • Full suite of ServiceNow SaaS product sales.
  • ITSM Consulting and process analysis and optimization.
  • Complete implementation services including
    • Incident management
    • Change management
    • Problem management
    • Asset & configuration management
    • Service catalog
    • Knowledge management
    • Notifications & Escalations
    • Robust Reporting
    • Service level management
    • Bi-directional email integration
    • LDAP synchronization